Terms of Use
These Terms of Use (“Terms”) govern your access to and use of the Cal AI mobile application (“App”), this website, related API services, content, and support channels we operate (collectively, the “Services”). By downloading, accessing, or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
Who we are
“Cal AI”, “we”, “us”, and “our” refer to the entity identified in your app store listing and/or contact details published on our website. You may contact us using the email or support channel shown in the app store listing or site footer when configured.
Eligibility
You must be able to form a binding contract in your jurisdiction. The App is not intended for children under 13, or the minimum age required in your region. Do not use the Services if you are not permitted to do so.
License and app use
Subject to these Terms and the applicable app store rules, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the App for your personal, non-commercial purposes on devices you own or control. You do not receive ownership of the App, Services, software, models, branding, or other intellectual property.
Accounts and responsibility
Some features may require device authentication, optional Google Sign-In, or server sync. You are responsible for the accuracy of information you provide, the security of your device and account, and all activity that occurs through your account or device session. Notify us if you believe your account or session has been compromised.
Acceptable use
You agree not to:
- Use the Services in violation of law, app store rules, or third-party rights.
- Upload content you do not have the right to use or that is unlawful, harmful, or abusive.
- Attempt to probe, scan, test, bypass, or weaken our systems, authentication, quotas, or security controls.
- Reverse engineer, decompile, disassemble, scrape, or copy the App or Services except where law prohibits this restriction.
- Use automated means to access the Services in a way that could impair, overload, or disrupt them.
- Use the Services to build competing models, datasets, products, or services without our written consent.
- Misrepresent AI outputs as verified medical, clinical, or professional nutrition advice.
AI features and nutrition estimates
The App may use artificial intelligence and computer vision to estimate visible foods, portions, calories, macros, and related nutrition information from photos or inputs you provide. Estimates are informational onlyand may be incomplete or inaccurate. Lighting, hidden ingredients, serving size, preparation method, packaging, recipe differences, and model limitations can all affect results.
Cal AI is not a medical device and does not provide medical advice, diagnosis, treatment, or professional nutrition counselling. You are responsible for reviewing and correcting results before relying on them. Always confirm important values using packaging, recipes, labels, or a qualified professional when decisions affect your health.
Fair use and quotas
We may apply scan limits, rate limits, subscription entitlements, abuse prevention rules, and other fair use controls to protect the Services and keep them available. We may restrict or suspend access if usage appears automated, abusive, fraudulent, harmful, or inconsistent with these Terms.
Subscriptions and purchases
Paid features, subscriptions, trials, or in-app purchases may be offered through third-party platforms such as Google Play or the Apple App Store. Pricing, taxes, payment, renewal, cancellation, purchase restoration, and billing support are governed by those platforms' terms and our Subscription Terms. Refunds are described in our Refund Policy.
Third-party services and links
The Services may integrate with or link to third-party services, including app stores, Google Sign-In, AI processing providers, hosting providers, and external support or policy pages. We are not responsible for third-party services except where required by law. Their own terms and privacy policies may apply.
Privacy
Our collection and use of personal information is described in our Privacy Policy. Please review it carefully, especially the sections describing food photos, optional Google Sign-In, device sessions, and account deletion.
Intellectual property
The Services, including software, branding, text, graphics, interfaces, databases, and underlying models (excluding your content), are owned by us or our licensors and protected by intellectual property laws. Except for the limited license above, no rights are granted.
Your content
You retain rights to photos and inputs you submit. You grant us a worldwide, non-exclusive license to host, process, transmit, display, and use that content solely to provide and improve the Services, operate AI recognition, enforce these Terms, maintain security, and comply with law, as further described in the Privacy Policy.
Feedback
If you send feedback, suggestions, ideas, or bug reports, you allow us to use them without restriction or obligation to compensate you. Please do not send confidential information through feedback channels.
Service changes and availability
We may modify, suspend, discontinue, or limit parts of the Services where reasonably necessary, including for maintenance, security, provider changes, product improvements, legal requirements, or operational reasons. We do not guarantee uninterrupted, error-free, or permanent availability of any feature.
Disclaimer
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND FITNESS OF NUTRITION ESTIMATES FOR YOUR NEEDS.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, HEALTH OUTCOMES, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (USD $100). IF APPLICABLE LAW DOES NOT ALLOW SUCH A CAP, OUR LIABILITY WILL BE LIMITED TO THE MINIMUM PERMITTED BY LAW.
Indemnity
You will defend and indemnify us and our affiliates, officers, and employees against claims, damages, losses, or expenses, including reasonable attorneys' fees, arising from your misuse of the Services, your content, your violation of these Terms, or your violation of law or third-party rights.
Termination
We may suspend or terminate access to the Services if you materially breach these Terms, create risk for the Services or other users, misuse paid features, or if required for legal, platform, or security reasons. You may stop using the Services at any time and may request account deletion where available. Provisions that by their nature should survive will survive termination.
Support
We may provide support through the app store listing, website, or other channels we make available. Support availability, response times, and issue resolution are not guaranteed unless required by law or a specific paid plan explicitly states otherwise.
Export and sanctions
You may not use the Services where prohibited by applicable export control, sanctions, or trade restriction laws. You are responsible for complying with laws that apply to your location and use of the Services.
Changes
We may modify these Terms from time to time. We will post the updated Terms with a new “Last updated” date. Continued use after changes constitutes acceptance of the revised Terms where permitted by law.
Governing law
Unless mandatory consumer protection laws in your country require otherwise, these Terms are governed by the laws of the jurisdiction stated in our corporate disclosures or store listing, without regard to conflict-of-law rules. Courts in that jurisdiction will have exclusive jurisdiction, subject to mandatory arbitration or venue rules where applicable.